questions and answers
How to make a new order in Trend Furniture?
From the main page, go to the categories and choose the products you want to buy, choose the size, quantity and color you want and add them to the cart.
If you do not have an account yet, please log in with your email and password and fill in the required information.
Choose the payment method you want to use and choose Pay Now.
What are your acceptable payment methods?
We accept credit cards (mada, visa or mastercard) STCPAY, bank transfer and cash on delivery.
Is my personal information protected in Trend Furniture?
Your personal information is protected and is only used to communicate with you about your request when needed, and we do not give it to any third party in any way.
What is the expected delivery time?
Estimated delivery time is 3-15 working days.
How can I track my order?
If you place a new order, you will receive an email with your order number and tracking number.
You can contact us via WhatsApp at 966500171497 or by email at [email protected]
And we will send the tracking information for your order.
How can I exchange a product I purchased?
Please review our return and exchange policy .
You can contact us via WhatsApp at 966500171497 or by email at [email protected]
For a faster return and exchange experience, please contact us during business hours:
From Sunday to Thursday from 9 am. Until 8 pm.
How can I return the money I paid?
Please review our return and exchange policy .
You can contact us via WhatsApp at 966500171497 or by email at [email protected]
For a faster return and exchange experience, please contact us during business hours:
From Sunday to Thursday from 9 am. Until 8 pm.
What should I do if I receive a product that is different from the one I ordered or one that is damaged?
Please review our return and exchange policy .
You can contact us via WhatsApp at 966500171497 or by email at [email protected]
For a faster return and exchange experience, please contact us during business hours:
From Sunday to Thursday from 9 am. Until 8 pm.
